Now Booking Custom Invitations for 2027 | Semi-Custom Collections Available for 2026 Weddings

Terms & Conditions

TERMS & CONDITIONS

By placing an order with Patrice Papier, you acknowledge that you have reviewed and agree to the following Terms & Conditions. Please read these policies carefully before placing your order.

SEMI-CUSTOM ORDERS & PAYMENT

Semi-custom stationery is created from an established Patrice Papier collection and personalized using the options available for that design.

Semi-custom orders must be paid in full at the time of purchase. Design work will begin once payment and all required information have been received.

Any additional embellishments, upgrades, revision rounds, rush services, quantity increases, custom artwork, or other services added after the initial purchase must be paid in full before the applicable work or production begins.

SEMI-CUSTOM DESIGN & PERSONALIZATION

Our Semi-Custom Collections are designed to offer a streamlined stationery experience while still allowing you to personalize your suite for your wedding.

Depending on the selected collection, available personalization may include:

  • Wording on each card

  • Ink color from our curated color palette

  • Envelope color from our available semi-custom envelope collection

  • Printing method, including digital printing, letterpress, or foil stamping

  • Personalized names, initials, dates, monograms, or crest details included as part of the selected collection

Each semi-custom collection is based on an established Patrice Papier design. The original design—including artwork, illustrations, fonts, typography style, borders, frames, layout, card shapes, and other design elements—cannot be changed unless an option is specifically offered within the product listing.

Minor typesetting and layout adjustments may be made by Patrice Papier when necessary to accommodate your wording while maintaining the overall integrity of the original design.

Requests to substantially alter an existing collection are considered custom design and may require a separate custom design fee or custom project.

OPTIONAL EMBELLISHMENTS & SERVICES

Optional embellishments and services may be added to semi-custom orders where available.

These may include:

  • Envelope liners

  • Guest addressing

  • Silk ribbon

  • Vellum wraps

  • Wax seals

  • Watercolor venue illustrations

  • Paper upgrades

  • Assembly services

  • Additional finishing details

Optional embellishments and services are not included in the base suite unless specifically stated in the product listing.

Custom artwork is not included in the base semi-custom suite. Certain custom artwork services, such as venue watercolor illustrations, may be offered as separately purchased add-ons.

We do not provide custom color matching, source new materials or embellishments outside our available selections, or redesign established semi-custom artwork unless separately quoted as custom design services.

DESIGN & PROOFING

After your order is placed, Patrice Papier will request the information needed to personalize your stationery.

For wedding invitation suites, this is typically collected through our Wedding Invitation Questionnaire.

Your initial digital proof will be provided within 10 business days after we receive your completed questionnaire and all required information.

Your order includes your initial digital proof followed by two complimentary rounds of revisions.

Complimentary revisions are intended for wording corrections and adjustments to the personalization options included with your selected collection.

Additional revision rounds are available for $50 per round.

Requests to change established artwork, fonts, illustrations, layout, card shape, design style, or other collection elements are not considered standard revisions and may require custom design services.

The estimated design and proofing process for semi-custom wedding invitations is 2–4 weeks. Projects that include custom watercolor artwork, extensive wording, specialty elements, or delayed client responses may require additional time.

The design process cannot begin until Patrice Papier has received all required information. Delays in submitting information, responding to proofs, or providing approval will extend the estimated project timeline.

PROOF APPROVAL

Patrice Papier carefully reviews all stationery before production; however, the client is ultimately responsible for reviewing every proof for accuracy.

Please carefully check all:

  • Names and spelling

  • Dates and times

  • Venue names and addresses

  • Website information

  • Grammar and punctuation

  • Guest information

  • Event details

  • Mailing and return addresses

  • Any other personalized information

We strongly recommend having a wedding planner, family member, or another trusted person review your final proof before approval.

By approving the final proof, you authorize Patrice Papier to produce your stationery exactly as shown.

Once final approval has been submitted, no additional changes can be made.

Patrice Papier is not responsible for errors that were present in a client-approved proof. If an error is discovered after production has begun, the client is responsible for all costs associated with correcting and reprinting the stationery, including applicable production and shipping charges.

PRINTING & PRODUCTION

Production begins after final proof approval and payment of any outstanding additions or upgrades.

Estimated production times for semi-custom wedding invitations are:

Digital Printing: approximately 2–4 weeks
Letterpress & Foil Stamping: approximately 4–6 weeks

Production timelines may vary depending on the selected printing method, quantity, materials, embellishments, custom watercolor artwork, guest addressing, wax seals, assembly services, and other specialty additions.

When your stationery arrives at our studio, each order is carefully inspected for print quality, color, paper selection, and quantity before being packaged for shipment.

Production timelines are estimates and are not guaranteed delivery dates.

ASSEMBLY

Semi-custom invitation suites are shipped ready for assembly unless assembly services have been added to your order.

When assembly services are purchased, Patrice Papier will assemble the stationery according to the services included in your order.

Assembly services do not include postage or mailing unless those services are specifically listed as part of your order.

DAY-OF PAPER

All final wording, colors, guest information, seating information, and other required details for Day-of Paper must be submitted at least five weeks before your wedding date, unless otherwise stated in the individual product listing.

This is a minimum timeline and assumes timely submission of information and prompt proof approvals.

Production timing varies depending on the Day-of product ordered. Please refer to the individual product listing for the estimated production timeline.

Late submission of information or delays during the proofing process may require rush services and may affect our ability to complete your order before your event.

RUSH ORDERS

Rush services are subject to availability and must be approved by Patrice Papier.

Orders placed less than five weeks before the event date, or projects requiring an expedited design schedule due to delayed submission of information or proof approvals, may be subject to a $350 Rush Design Fee.

The Rush Design Fee applies to expedited design and proofing services provided by Patrice Papier.

Expedited printing, specialty production, vendor rush fees, or expedited shipping may require additional charges.

Payment of rush fees does not guarantee a specific delivery date when delays are caused by circumstances outside Patrice Papier's control, including carrier delays, vendor production delays, or material availability.

QUANTITY CHANGES

Please carefully select your quantity when placing your order.

Requests to increase quantities after an order has been placed are subject to material availability, production minimums, revised pricing, and additional production time.

Once an order has entered production, quantities cannot be reduced.

Additional quantities ordered after the original production run may be priced differently due to printer minimums, setup costs, materials, and production requirements.

MATERIAL AVAILABILITY

Specialty papers, envelopes, ribbons, wax colors, handmade materials, and other embellishments are subject to supplier availability.

If a selected material becomes unavailable or is discontinued after your order is placed, Patrice Papier will contact you to discuss an appropriate alternative before production whenever possible.

Material availability may affect production timelines.

COLOR & PRODUCTION VARIATIONS

Colors displayed on digital screens may differ from the final printed product due to differences in monitor calibration, screen settings, lighting, printing methods, paper stock, and ink.

Digital proofs are intended primarily to confirm design, layout, wording, and general color direction. Exact printed color cannot be guaranteed based solely on how a color appears on a screen.

Letterpress, foil stamping, handmade paper, silk ribbon, wax seals, and other specialty materials and production methods have naturally occurring variations.

Minor variations in color, texture, impression depth, registration, positioning, handmade edges, foil coverage, and finish are characteristics of these artisanal processes and are not considered defects.

SHIPPING

We offer free standard shipping on orders over $50 within the United States.

Orders are generally shipped through UPS or USPS. Tracking information will be provided when available.

Shipping and delivery estimates begin after production is complete.

Once an order has been transferred to the shipping carrier, delivery timing is outside Patrice Papier's direct control. Patrice Papier is not responsible for delays caused by the shipping carrier, weather, transportation interruptions, or other circumstances outside our control.

Your order will be shipped to the address provided with your order. It is the client's responsibility to confirm that the shipping address is complete and accurate.

If an incorrect or incomplete address results in a package being returned or requires reshipping, the client is responsible for additional shipping charges.

Packages shown by the carrier as successfully delivered are considered delivered. Patrice Papier is not responsible for packages lost or stolen after confirmed delivery.

Please contact us promptly if you believe a package has been lost in transit so that we can assist with available carrier information or claims when appropriate.

Shipping Damage

Every order is carefully packaged before shipment.

Any damage that occurred during shipping must be reported to Patrice Papier within 48 hours of delivery.

Please provide clear photographs of:

  • The shipping package

  • Any visible damage to the packaging

  • The damaged stationery or products

We require this documentation to evaluate the damage and, when applicable, file a claim with the shipping carrier or arrange a replacement.

INTERNATIONAL ORDERS

Please contact Patrice Papier before ordering if international shipping is required.

International shipments may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

These charges are the responsibility of the recipient and are not included in Patrice Papier's product or shipping prices unless specifically stated otherwise.

CANCELLATIONS, RETURNS & REFUNDS

Because our stationery is personalized and made specifically for each client, all sales are considered final except as specifically described below.

Cancellation Within 2 Hours

An order may be canceled within two hours of purchase for a full refund.

Cancellation After 2 Hours but Before Final Proof Approval

Orders canceled more than two hours after purchase but before final proof approval are eligible for a 75% refund.

The remaining 25% covers administrative work, scheduling, design preparation, and services associated with beginning your project.

Rush fees, custom artwork fees, and services already completed are non-refundable.

After Final Proof Approval

Once the final proof has been approved, your stationery is considered final and may immediately enter production.

After final proof approval, orders cannot be changed, canceled, returned, or refunded.

Because personalized stationery cannot be resold, completed personalized products are not eligible for returns or exchanges unless Patrice Papier has made a production error or the order was damaged during shipping.

COPYRIGHT & INTELLECTUAL PROPERTY

All original artwork and designs created by Patrice Papier—including but not limited to custom crests, monograms, venue illustrations, floral artwork, patterns, layouts, and other design elements—remain the intellectual property of Patrice Papier.

Purchase of stationery does not transfer ownership of the underlying artwork or design files.

Clients receive permission to use the finished stationery and artwork only within the scope of the project and usage rights included with their order.

Artwork, designs, and files may not be copied, altered, reproduced, distributed, sold, or provided to another vendor for reproduction without written permission from Patrice Papier and, when applicable, purchase of an Artwork Usage License.

PORTFOLIO & MARKETING USAGE

Patrice Papier reserves the right to photograph and display completed stationery and artwork for portfolio and promotional purposes, including our website, social media, printed marketing materials, studio samples, and other promotional channels.

We understand that many couples prefer their stationery to remain private before their wedding.

If you would like us to wait until after your event before publicly sharing your stationery, please provide a written request at the time of booking or ordering.

CLIENT-SUPPLIED CONTENT

By providing photographs, artwork, crests, logos, illustrations, fonts, or other third-party materials to Patrice Papier, the client confirms that they own the material or have permission from the copyright holder to reproduce and use it.

Patrice Papier is not responsible for copyright or intellectual-property claims arising from materials supplied by the client without proper authorization.

CUSTOM ARTWORK USAGE

Custom artwork created by Patrice Papier—including crests, monograms, venue illustrations, floral illustrations, patterns, and other commissioned artwork—is licensed for use within the scope of your Patrice Papier stationery project.

Editable files, vector files, and high-resolution standalone artwork files are not included with the purchase of stationery.

If you would like to use Patrice Papier artwork on additional products that we offer, including menus, ceremony programs, napkins, signage, or other stationery, those items may be ordered directly through Patrice Papier.

If you would like to use Patrice Papier artwork with an outside vendor or on products we do not provide—such as dance floors, bar wraps, large-format signage, gifts, or other applications—an Artwork Usage License must be purchased before the artwork may be released or reproduced.

Unauthorized reproduction, distribution, alteration, or use of Patrice Papier artwork is prohibited.

CUSTOM DESIGN PROJECTS

Fully custom wedding stationery projects may be subject to a separate proposal, invoice, contract, payment schedule, timeline, and project-specific terms.

When a signed custom-design agreement contains terms that differ from these general website Terms & Conditions, the terms of the signed project agreement will govern that custom project.

QUESTIONS

If you have questions about a collection, printing method, embellishment, timeline, or policy before placing your order, please contact us at hello@patricepapier.com.

We are happy to help you determine the best option before your order is placed.